Shipping and returns

Shipping on Australian orders-

1-4 carriers is $7.

Standard shipping to all major cities is 3-5 business days.

Express shipping is available from $9.1-3 business days.

Once your parcel has been dispatched you will receive updates regarding the progress of your delivery.

INTERNATIONAL ORDERS

Shipping to USA and Canada

1 carrier is AUD $15.
2 carriers is AUD $24.50.
3 carriers is AUD $32.50.
4 carriers is AUD $40.

Standard shipping to all major cities is 6+ business days.

DHL express shipping available at the checkout.

Shipping to UK, Ireland and major Europe-

1 carrier is AUD $18.
2 carriers is AUD $28.
3 carriers is AUD $38.
4 carriers is AUD $50.

Standard shipping to all major cities is 8+ business days.

DHL express shipping available at the checkout.

Shipping to New Zealand-

1 carrier is AUD $15.
2 carriers is AUD $20.
3 carriers is AUD $25.
4 carriers is AUD $25.

Standard shipping to all major cities is 7+ business days.

DHL express shipping available at the checkout.

Shipping to Asia-

1 carrier is AUD $20.
2 carriers is AUD $30.
3 carriers is AUD $38.
4 carriers is AUD $42.

Standard shipping to all major cities is 7+ business days.

DHL express shipping available at the checkout.

Shipping rest of the world-

1 carrier is AUD $25.
2 carriers is AUD $38.
3 carriers is AUD $50.

Standard shipping to all major cities is 8+ business days.

CURRENCY, TAXES AND DUTY

Please note that all payments made on this site are in Australian Dollars.

For orders being shipped within Australia, prices are inclusive of GST.

International customers are responsible for any local taxes and duties. Express International orders are more likely to attract Customs and Duty charges while Standard International is delivered through the post system and generally avoids these charges. We do not accept returns due to the recipient being charged customs fees or duties.

We are legally required to declare total value paid on international shipments and must include an invoice with all international orders.

RETURNS POLICY FOR PURCHASES MADE ONLINE

We want you to love your online purchase from Apollo paint carriers. If for any reason you are unsatisfied you may return the item/s you've purchased.

Returns are accepted within 30 days from the date of purchase for full price items.

We do not offer returns for Sale items. All sale items are considered final sale. Refunds will not be accepted during this period unless the item is faulty.

Items must be in original condition and must not have been used, altered or washed. All tags and packaging must remain in place.

All returns should be sent via registered post. Returned items lost in the post are not the responsibility of Apollo Paint Carriers.

Please ensure you include your Order Number with your return, this number can be found in your Order Confirmation email.

Please send all returns to:

RETURNS

10 Master Circuit Trinity Beach QLD 4879 Australia

EXCHANGES

You can exchange a full priced item within 30 days of purchase for a different colour.

RETURNS PROCESSING

Once the items have been received they will undergo a quality review and once cleared, you will either receive your new item (for exchanges) or a refund of purchase price (excluding original shipping cost) via the payment method used during your purchase. We endeavour to process refunds as soon as they are approved but please allow 5 working days for returns to be processed. You will receive an email notification on the status of your refund or exchange once processed.

We do not refund shipping charges unless your items are faulty. Exchanges will be resent at your cost. Apollo paint carrier is not liable for the loss of the paint carrier being returned. We recommend using a traceable delivery method and taking note of your tracking number.
Thank You